It is no secret that people have started to take advantage of the idea of "emotional support animals" to get their pets access to places where they wouldn't normally be allowed, like planes or restaurants. This is not to say there aren't valid reasons for someone to be prescribed an emotional support animal — there definitely are.
But an "emotional support animal" whose purpose is purely to provide comfort to their owner is different from a service animal that has been specifically trained in a skill to protect their owners with medical conditions or disabilities.
And one restaurant has decided the distinction between the two has gotten way too blurred. They clarified their position on emotional support animals vs. service animals by posting a notice on their door.
As they write, "a service animal is a dog that is individually trained to do work or perform tasks for a person with a disability." This includes animals like seeing-eye dogs and dogs that are trained to detect seizures in people with epilepsy.
Although an "emotional support animal" might be prescribed by a psychiatrist or another doctor, that doesn't mean the animal is specifically trained to handle a medical issue. And, according to the restaurant, the law states they can ask for proof of the animal's qualifications.
A problem arises with emotional support animals who are allowed in public places like this when the animals aren't even properly trained to be around people. According to The Washington Post, Marlin Jackson was attacked by a supposed "emotional support dog" on a plane ride from Atlanta to San Diego.
The reportedly 50-pound chocolate lab-pointer mix was sitting on its owner's lap instead of on the floor where the dog was supposed to be when it lunged at Marlin and bit him several times in the face and mouth, resulting in 28 stitches and leaving him with permanent scarring.
It is terrible when people use the emotional support animal distinction to get their terribly-behaved pets on flights or into other public spaces where non-working animals aren't permitted. That's obviously not what the system was meant for. And I'm saying this as an animal lover who really believes that if you have a well-behaved animal, you should be allowed to have it in public.
But there's little way to regulate if people are telling the truth when they say their dog is perfectly behaved when they aren't required to be specifically trained for a job.
There's also the problem of people trying to bring other... more exotic animals on board airplanes under the guise of "emotional support."
Remember this peacock, for instance? When airlines started cracking down on the animals they let on planes, emotional support pets like Dexter the peacock were denied permission to board.
People who try to game the system really are ruining it for people with disabilities who rely on their service animals. In March of 2018, Delta Airlines restricted which animals are allowed on flights. They began to require "conformation of animal training" in addition to immunization records and a letter from a doctor or licensed mental health professional prescribing the animal.
According to Delta, there has been an 84 percent spike in animal incidents since 2016. These incidents include "urination / defecation" and "biting." That's not OK!
There are legitimate reasons to have an emotional support animal. People suffering from PTSD often benefit from the comfort of a dog. Not to mention, there are myriad medical issues that can be allayed by being near dogs and other animals.
It's just when irresponsible people try to take advantage of the system for their own benefit without having respect for the people around them that we run into problems.
This article originally appeared four years ago.
Couple has annoying conversation
The one phrase people most want to ban forever—and 20 more that drive us all nuts
If you’ve ever cringed at hearing “It is what it is” or rolled your eyes at someone saying “No offense…” before delivering something totally offensive, you’re definitely not alone. Some expressions are so irritating, so overused, or so grammatically cursed that hearing them once more might just push us over the edge.
We asked our Facebook audience, “ If you could ban one annoying phrase from existence forever, what would it be?” and holy moly, did the floodgates open. Typically, a given question might rack up around 5,000 comments—but this one? Over 14,000. People shared responses that were funny, petty, brutally honest, and occasionally downright poignant. From phrases that try (and fail) to sound wise, to those so overused they've lost all meaning entirely—here are the top contenders folks are completely done with.
The one phrase nearly everyone wants to vanish
By far the most repeated offender was:
Over and over, users cited this as the ultimate non-response. It’s dismissive, it ends conversations, and it offers exactly zero comfort or help.
Another big category? Expressions meant to comfort that end up being painful or insulting. These include:
Many commenters explained that these phrases, while often well-intentioned, feel dismissive in times of grief or hardship.
Grammar gripes and word crimes
Grammar lovers had a lot of feelings. Some of the most-cited “please stop saying this” phrases included:
And let’s not forget the collective rage over “pacifically” when people mean “specifically.”
Words that reveal more than they intend
Several users took issue with phrases that feel passive-aggressive or intellectually lazy, such as:
As user Jacqueline C. put it, “'To be honest...' What does that mean? That you're not honest any other time?”
Phrases tied to racism, sexism, or toxic positivity
A significant number of respondents took aim at harmful or politically charged phrases. Among them:
These comments weren’t just about annoyance—they were about the emotional weight and social impact of language.
James G. didn’t mince words when he wrote: “‘Go back to your country, then’ 🤬. The epitome of racist. I love my country, plus my ancestors did not ASK to be brought here the way they were.”
Corporate speak and empty buzzwords
You knew these were coming.
These phrases sparked a different kind of rage—one reserved for staff meetings and marketing emails.
Iris H. summed it up: “Most corporate speak. Downsizing. Low hanging fruit. Pivot. etc…..” Just say what you mean, please.
Why this resonated so deeply
There’s something unifying about shared irritation. These phrases might seem harmless or routine, but for many people, they’re like verbal paper cuts—tiny annoyances that, over time, sting a lot more than they should.
Whether it’s poor grammar, dismissive condolences, or flat-out hate speech in disguise, we’re collectively craving language that’s thoughtful, clear, and kind.
So the next time you find yourself reaching for one of these expressions, take a beat. Maybe there’s a better way to say what you mean. Or maybe… just don’t say anything at all.
And if you’ve got your own phrase that should be banished from existence? Don’t worry—there’s still time to add to the list.
Got another phrase that needs to go? Drop it in the comments on our original Facebook post.
Bonus: The top five most hated phrases from our poll
Let’s make 2025 the year we finally stop saying all of them.