She was struggling, then a couple's simple note reminded her why she keeps going

When Katie, a server at a Buffalo, New York restaurant, posted a heartfelt interaction with her customers on social media, she probably didn’t expect the overwhelming response it would receive. Her story is a reminder of how small, thoughtful acts can leave a lasting impact, especially when someone is quietly fighting their own battles.

Katie shared a photo of a receipt left by a couple she served one evening. Along with a generous tip, the couple had written, "We noticed your ; tattoo. We're glad you are still here and that you helped us have a great meal. Thanks." The semicolon tattoo—a symbol often associated with mental health awareness and survival—struck a personal chord with Katie. She later revealed that she'd been having a tough week, and the couple’s words moved her to tears.

In a follow-up post, Katie said, "I brought the slip home and I am keeping it forever." She even reached out to the couple to express her gratitude.

A small note with a big meaning

"Once I saw it, I couldn’t help but start bawling," Katie wrote in her message to them. "I had a pretty rough week, and your note really made an impact on me. Thank you for being such amazing people. The world needs more people like you both."

Their response? Pure kindness. They explained that it was their first date night in months, and they simply wanted to spread positivity during tough times.

"So many things about this couple that make me smile. Glad you’re still here, too 💖"

— kelleywatchthestars | Instagram

This moment of connection between strangers is resonating with thousands online, and for good reason.

One little note led to an even more impactful exchange of texts. Katie Battel

What does a semicolon tattoo mean?

The semicolon tattoo is a powerful symbol within the mental health community. It originated as part of Project Semicolon, an initiative founded in 2013 to promote hope and love to those struggling with depression, suicide, addiction, and self-harm. The semicolon itself represents a moment where an author could have ended a sentence but chose to continue instead—a metaphor for choosing life.

"The ; tattoo signifies that you could’ve stopped but kept going. It’s usually used for suicide survivors ❤️."

— @7th7etter | Instagram

One social media commenter explained, "The ; tattoo signifies that you could’ve stopped but kept going. It’s usually used for suicide survivors." Another shared, "I’ve got a semicolon tattoo as well. I survived an attempt 21 years ago." The tattoo is more than ink on skin—it’s a silent yet powerful declaration of survival, strength, and solidarity. Many who have experienced mental health struggles or lost someone to suicide choose to wear this mark as a reminder to themselves and others to keep going.

The ripple effect of kindness

Katie’s story has inspired many to reflect on how simple gestures can have a profound impact. One commenter noted, "Sometimes humans are amazing," while another added, "So, so beautiful. Humanity at its finest, from both parties."

In fact, Katie isn’t the only one to receive support for her semicolon tattoo. Another user shared, "The lady that helped me buy my grill at Lowe’s had the same tattoo. I grabbed both her hands and told her I’m glad she’s still here."

A call to kindness

Katie’s experience highlights the beauty of human connection and the importance of recognizing others’ struggles—even if you don’t know the full story. Whether through a kind word, a compliment, or simply a smile, you never know how much it could mean to someone having a hard day.

"To anyone out there who may be struggling right now, know that you are loved and deserve to be happy. Please reach out for support—we want you here!"

— @jodi.raffaele | Instagram

If you or someone you know is struggling with mental health, resources are available. Don’t hesitate to reach out to a friend, family member, or professional for help. And remember, your story isn’t over yet. Keep going.